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Member Forms & Policies

Claims eFiling

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Claims eFiling Tool

Click the link above to use our Claims eFiling tool to submit Blue Cross & Blue Shield of Mississippi (BCBSMS) claims information electronically. View the Claims eFiling FAQ to learn more.

Member Policies

Online Medical Policy

This Medical Policy is provided for informational purposes only.

Travel Reimbursement Policy

Reimbursement for eligible travel, lodging, and food expenses (“Travel Expenses”) may be available to BCBSMS Members when access to a Provider specialty is limited in the county in which the Member resides. View our Network Access Travel Reimbursement Policy to learn more.

Surprise Billing and Balance Billing Protections

Know your rights against surprise billing and balance billing.

Healthcare Services Requiring Prior Authorization

View the list of healthcare services that require a Prior Authorization.

Electronic Communication Notice

BCBSMS and Bluebonnet Life Insurance Company (BBL) offer virtual/all electronic products. Enrollment constitutes agreement and comprehension of the Electronic Communication Notice.

Customer Support Team

601-664-4590 or 1-800-942-0278

General Information

601-932-3704